First Time Manager
Making the Transition from a Staff to a Manager
Transitioning into a management role for the first time does not need to be hard. This program aims to introduce supervisors and team leaders to the essential elements of creating a productive and efficient work environment.
Supervisors will be provided with the necessary management skills for getting the job done through their people in an interactive, practical format.
You will learn to:
1. Gain insight into basic supervisory responsibilities and goals.
2. Effectively set objectives and utilize planning tools for improved performance.
3. Understand the different leadership styles and how to manage different people and different situations.
4. Effectively lead their teams, practice effective delegation and Resolve conflict in the workplace.
By focusing on:
• The role of the Manager.
• What is management?
• Characteristics of the successful manager.
• Managing time.
Essential skills for the manager
• Effective communication.
• Leadership
• Conflict resolution & Negotiation.
• Delegating work.
• Team building.
Who should attend?
Supervisors, team leaders, new managers, or those who are likely to become managers in the future.
Nabil is a Training and Development Leader with extensive experience working with all organizational levels creating, promoting, and delivering training solutions designed to support the organization’s business plan. Nabil is passionate about creating an interactive and enjoyable business environment that supports learning. Nabil’s professional experience includes 30 years of business & management experience in the pharmaceutical industry. Throughout his professional career in the pharmaceutical industry, Nabil worked in sales, Marketing, Medical, and training for both national and international pharmaceutical companies.
Most recently, Nabil was the Group training and development Director. There he set the strategic training direction for 950 employees. Training Department “from the ground up” leading functions such as budgeting, staffing, needs assessment, curriculum, design, and planning. Prior to this role, Nabil served at several organizations designing and delivering successful programs in management development, team building, diversity, communications, customer service, sales, change management, performance management as well as many other topics. His work has always focused on meeting the strategic needs of the organization.
Nabil's outstanding strengths include leadership, communication, facilitation, and influencing.
His successful initiatives include:
• Created and implemented a global communication and training plan for a major change process
• Led the Training Advisory Team to determine business needs and develop creative training solutions
• Created, conducted, and following-up on an employee climate survey
• Facilitated cross-functional project teams
• Led a team to create the organization’s vision and mission statements
• Developed internal and external service standards
• Led a team to create a career path planning process
• Created, implemented, and led an employee reward program
• Planned and conducted employee events
Nabil's approach is hands-on and objective and focuses on what participants need to know. His enthusiastic and interactive style maximizes participation and achieves results through positive involvement. Nabil's style together with his interpersonal skills enables participants to enjoy themselves whilst learning, thereby maximizing benefits for both employer and employee.
